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FAQs

Everything you want to know about Joonko

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Workforce DE&I and Diversity Recruiting

What does diversity in the workplace mean?

Diversity in the workplace means that your team comes from a variety of backgrounds. Diversity pertains to gender, gender expression, sex, race, ethnicity, sexual orientation, age, education, religious beliefs, and so on. A diverse workplace has a mix of individuals that bring differing experiences and views to the table.

Is there an ROI for investing in Diversity, Equity, and Inclusion?

McKinsey and Company’s most recent report found that in the United States, there is a correlation between ethnic diversity and financial performance. For every 12% increase in ethnic diversity on senior-executive teams, earnings before interest and taxes increased.
Racially diverse teams also outperform homogeneous teams by 35%. Additionally, a BCG report states that companies who reported above-average diversity on their management teams also reported innovation revenue that was 19% higher than that of companies with below-average leadership diversity—45% of total revenue versus just 26%.
Higher levels of diversity directly correlate with higher profits.

What is the difference between Diversity, Equity, and Inclusion?

Diversity is focused on the makeup of your organization, the representation of underrepresented groups working for the company.
Equity levels the playing field, which means addressing discrepancies and ensuring all employees have what they need to succeed based on their skills and experiences.
Inclusion is making the voices of underrepresented groups heard and fostering a sense of belonging.
Diversity, Equity, and Inclusion are all key components in creating a better, more efficient workforce.

How does Joonko help me attract and recruit diverse talent?

There is no shortage of qualified talent from a variety of diverse backgrounds. Creating a diverse workforce requires fostering an inclusive environment where employees feel safe being their whole self at work.
In order to recruit and retain diverse talent, businesses must focus on eliminating exclusionary hiring practices and improving representation at all levels.

How can Joonko improve my Diversity, Equity, and Inclusion Strategy?

First, evaluate your current recruitment practices. Many businesses unintentionally drive off diverse talent with their messaging or employ exclusionary hiring practices that cause underrepresented candidates to be overlooked. Look for opportunities to speak to a broader range of candidates and utilize more inclusive language.
There are a number of ways to improve your company’s diversity recruiting strategy. Consider implementing some of these diversity recruitment best practices:


Joonko’s diversity recruitment automation sources diverse talent directly into your organization’s hiring pipeline. With Joonko, companies are able to diversify their workforce and reduce time-to-hire at once.

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AI and Recruiting

How is Artificial Intelligence used in recruiting?

Artificial intelligence (AI) simulates human intelligence in machines. While humans learn through experience, AI learns through data. Most AI’s are built to identify specific patterns and learn from them.
AI for recruiting solutions is a must-have upgrade for any HR technology ecosystem. When integrated with an ATS, AI-powered solutions add a layer of talent intelligence and automatically screen thousands of resumes. With machine learning, AI is able to process thousands of candidates and determine which candidates are the best fit for the job.

How can AI support my company’s diversity recruiting efforts?

A well-designed artificial intelligence looks solely at the data, not the candidate. Joonko utilizes a proprietary AI to match candidates with open positions based on their skills and experience. These matches are sent as recommendations to job seekers, sourcing candidates directly to the top of our clients’ hiring funnels.

What are the benefits of using AI in recruitment?

Machine learning enables organizations to reduce bias and streamline their recruitment processes. By automating high-volume tasks, AI enables recruiters to focus their time and energy on more complex tasks. Other benefits include:

  • Standardized candidate evaluation
  • Seamless integration with other HR systems
  • Improved quality of hires

Joonko’s automation has been proven to increase diversity, reduce time-to-hire, and save thousands in recruiting costs.

Are there any drawbacks to using AI in recruitment?

AI ignores certain characteristics, such as a candidate’s age, gender identity, or race. However, a poorly-designed AI will pick up the biases of its creators, even if they are unconscious. If an AI is “taught” with biased data, it will learn to be biased.
Regular oversight and careful data management helps avoid this issue. Human oversight is necessary to identify any potential biases that may emerge.

How should recruiters take advantage of AI technology?

Recruiters often manage a variety of tasks at once. 56% of companies say they struggle to connect with talent, but only 11% utilize intelligent automation to source candidates. Automating routine, tedious tasks and sourcing talent frees up resources, time, and energy that can be allocated to other responsibilities.
Automation and AI create a more efficient hiring pipeline, ultimately saving recruiters time and valuable resources.

Are there other ways AI can be utilized in the recruitment process?

There are a number of ways AI can be utilized to improve any aspect of the recruiting and hiring process. AI can be used for a variety of functions. AI-powered chatbots can easily record basic candidate information, resume screening, and track hiring metrics.

Getting Started with Joonko

How can my company sign up for Joonko’s diversity recruitment solution?

Getting started is easy! Enter Joonko’s sign-up page and tell us about your company: size, the number of open positions, etc. As part of the sign-up process, we’ll connect your Applicant Tracking System (ATS) to Joonko. Select your preferred plan and payment plan. Payment can be billed monthly or annually at a discounted rate.

How do I connect my company’s ATS to Joonko?

Joonko integrates with all major Applicant Tracking Systems. (Greenhouse, iCims, JazzHR, Workday, Lever, Workable, Crelate, Breezy and SmartRecruiters). Please visit our integrations page for more specific information on how to connect your ATS.
Can’t find your ATS? Drop us a line to support@joonko.co and we’ll get you connected.

What happens after my company signs up?

Joonko pulls all open jobs and recently rejected candidates from your ATS and moves them into our candidate pool. Joonko’s AI does all the work behind the scenes, without any need for input from your team. Our tech then matches the most qualified candidates to your current open positions, effortlessly sourcing diverse talent into the top of your recruitment pipeline.

How do I add/remove jobs from Joonko?

We do all the heavy lifting for you! Joonko continuously pulls jobs you add and close in your ATS. We scan weekly for updates on jobs and candidates, meaning you don’t have to change or monitor anything.

Do we need to manage a profile at any point?

The good news is that you’re not getting another dashboard! Joonko has no user interface; It’s a transparent layer over your ATS that requires no intervention from you. No dashboards or new logins to memorize!

What are some of the other companies you partner with?

We work with companies such as Adidas, Paypal, Intuit, Nike, Atlassian, American Express and many others.

Will Joonko have access to any company information?

Joonko prioritizes safeguarding our customers’ data. Therefore, our diversity recruiting software and product development processes are standard-oriented. Our standard model and controls are based on the top tier of industry standards and best practices. Joonko does not sell or distribute customer or candidate data.

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Diverse Candidate Pool

How does a candidate or job seeker enter in the talent pool?

Qualified and recently rejected candidates who meet Joonko’s criteria will receive an email. This email informs them your company has partnered with Joonko and invites them to opt-in to our job matching services. This email is customized to your brand’s specifications and messaging.
Once a candidate opts in, our AI matches with them open jobs that fit their skills and qualifications. The candidates themselves choose which positions they apply to.

How do you define a “diverse” candidate?

Joonko’s software automatically verifies a few key data points: sex, race, and veteran status. If a candidate is female, nonwhite, or a veteran, they will be invited to opt-in to the talent pool.

What is a “qualified” candidate?

In order to enter the Joonko talent pool, candidates must have gone through at least two steps of a recruiting process by a hiring manager at one of our partner companies. While every organization has its own processes, these steps range from resume reviews to phone screenings, background checks, and final round interviews.

How will candidates see my open positions?

Matches are made based on location, experience, industry, and skills. Candidates in the pool receive emails twice a week matching them with up to five relevant positions – including yours!

How do I know it’s working?

As candidates begin matching with your open positions, they’ll be encouraged to apply. Once they do, Joonko shows up as a referral source within your ATS. From there just sit back and watch the candidates come in!

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